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INFB News

Survey reveals nearly 100% of current INFB Health Plans holders would recommend the health care offering

May 20, 2022, 13:34 PM by Colleen Baker, INFB Marketing Team
In a recent survey of Indiana Farm Bureau Health Plans members, 94% said they would recommend INFB Health Plans to a friend or family member. The survey was conducted in order to learn more about the experiences of Hoosiers enrolled in INFB Health Plans.

 

Contact:
Colleen Baker
317-692-7822
317-242-8907
cbaker@infb.org

(Indianapolis) – May 19, 2022 – In a recent survey of Indiana Farm Bureau Health Plans members, 94% said they would recommend INFB Health Plans to a friend or family member.  The survey was conducted in order to learn more about the experiences of Hoosiers enrolled in INFB Health Plans.

The survey also revealed that over 70% of current members are very satisfied with the choice of health care providers in their plan. INFB Health Plans utilize the extensive UnitedHealth Care Choice Plus network for hospitals and doctors, giving customers many options to choose from.

When it came to new members, 85% said they felt well-guided and communicated with throughout the application process. Additionally, 74% of new members reported learning about the offerings from a current INFB member or their Indiana Farm Bureau Insurance agent.

Across both new and current members, the majority of respondents reported affordability, the availability of in-network providers and the fact the health care offering was backed by Indiana Farm Bureau as the top three reasons they joined INFB Health Plans.*

Two different surveys were conducted and distributed to plan holders in April – one to current members who have been enrolled in INFB Health Plans for more than six months, and another to new members who have been enrolled for six months for less.

The survey asked new members questions ranging from why they chose their plan to their overall customer experience during the application process. Current members were asked about their overall satisfaction in regard to customer service, handled claims and current providers.

“We always welcome feedback from our plan holders,” said Patrick Williams, INFB Health Plans manager. “Hearing directly from them provides us with fundamental insights on what is most important to members who are new to INFB Health Plans, as well as how we can best serve our current customers.

“Over half of new members surveyed reported joining INFB to be eligible for INFB Health Plans, which just shows that affordable, reliable health care is important to the ag community,” Williams added.

From Jan. 1, 2021, through April 30, 2022, enrollment in INFB Health Plans totaled 2,610 enrolled plans. That equates to nearly 6,000 Indiana lives covered. The current breakdown of coverage for those plan holders includes:

  • 2,089 Traditional Health Plans, which includes both individual and family plans;
  • 384 dental and vision plans; and
  • 137 Medicare Supplement Insurance Plans.

Hamilton and Marion counties have the most active plans, with more than 100 plans issued in each county.

To learn more about INFB Health Plans and apply for coverage, please visit www.INFBhealthplans.com.

* Survey respondents could select more than one reason for choosing INFB Health Plans.

# # #

About Indiana Farm Bureau Health Plans: Founded in 2020 by Indiana Farm Bureau (INFB), Indiana Farm Bureau Health Plans (INFB Health Plans) is a suite of health care offerings designed to provide more affordable and reliable benefits for its members. INFB Health Plans features Individual and Family Plans, Medicare Supplement Insurance Plans and dental/vision coverage. Learn more at infbhealthplans.com.

 

 

Survey reveals nearly 100% of current INFB Health Plans holders would recommend the health care offering

May 20, 2022, 13:34 PM by Colleen Baker, INFB Marketing Team
In a recent survey of Indiana Farm Bureau Health Plans members, 94% said they would recommend INFB Health Plans to a friend or family member. The survey was conducted in order to learn more about the experiences of Hoosiers enrolled in INFB Health Plans.

 

Contact:
Colleen Baker
317-692-7822
317-242-8907
cbaker@infb.org

(Indianapolis) – May 19, 2022 – In a recent survey of Indiana Farm Bureau Health Plans members, 94% said they would recommend INFB Health Plans to a friend or family member.  The survey was conducted in order to learn more about the experiences of Hoosiers enrolled in INFB Health Plans.

The survey also revealed that over 70% of current members are very satisfied with the choice of health care providers in their plan. INFB Health Plans utilize the extensive UnitedHealth Care Choice Plus network for hospitals and doctors, giving customers many options to choose from.

When it came to new members, 85% said they felt well-guided and communicated with throughout the application process. Additionally, 74% of new members reported learning about the offerings from a current INFB member or their Indiana Farm Bureau Insurance agent.

Across both new and current members, the majority of respondents reported affordability, the availability of in-network providers and the fact the health care offering was backed by Indiana Farm Bureau as the top three reasons they joined INFB Health Plans.*

Two different surveys were conducted and distributed to plan holders in April – one to current members who have been enrolled in INFB Health Plans for more than six months, and another to new members who have been enrolled for six months for less.

The survey asked new members questions ranging from why they chose their plan to their overall customer experience during the application process. Current members were asked about their overall satisfaction in regard to customer service, handled claims and current providers.

“We always welcome feedback from our plan holders,” said Patrick Williams, INFB Health Plans manager. “Hearing directly from them provides us with fundamental insights on what is most important to members who are new to INFB Health Plans, as well as how we can best serve our current customers.

“Over half of new members surveyed reported joining INFB to be eligible for INFB Health Plans, which just shows that affordable, reliable health care is important to the ag community,” Williams added.

From Jan. 1, 2021, through April 30, 2022, enrollment in INFB Health Plans totaled 2,610 enrolled plans. That equates to nearly 6,000 Indiana lives covered. The current breakdown of coverage for those plan holders includes:

  • 2,089 Traditional Health Plans, which includes both individual and family plans;
  • 384 dental and vision plans; and
  • 137 Medicare Supplement Insurance Plans.

Hamilton and Marion counties have the most active plans, with more than 100 plans issued in each county.

To learn more about INFB Health Plans and apply for coverage, please visit www.INFBhealthplans.com.

* Survey respondents could select more than one reason for choosing INFB Health Plans.

# # #

About Indiana Farm Bureau Health Plans: Founded in 2020 by Indiana Farm Bureau (INFB), Indiana Farm Bureau Health Plans (INFB Health Plans) is a suite of health care offerings designed to provide more affordable and reliable benefits for its members. INFB Health Plans features Individual and Family Plans, Medicare Supplement Insurance Plans and dental/vision coverage. Learn more at infbhealthplans.com.

 

 

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BakerColleen
Colleen Settle
Senior Public Relations Manager - Brand
emailcsettle@infb.org
location_onOffice: 317-692-7822
phoneMobile: 317-242-8907
Heidi Gant
Public Relations Manager - Public Policy
emailhgant@infb.org
location_onOffice: 317-692-7828
phoneMobile: 317-966-3719
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Agriculture in the Classroom is a grassroots agricultural outreach program for school children in grades Pre-K through 12, facilitated by Indiana Farm Bureau and coordinated nationwide by the United States Department of Agriculture. This program helps kids understand where the food they eat is grown and how important farmers are to their daily lives.

 

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Indiana Farm Bureau has robust advocacy efforts at the local, state and national levels. While INFB's well-respected lobbyists push through state legislation, on-the-ground teams assists individual farmers with local concerns. Staff, leadership and volunteer members also advocate in Washington to make sure federal policy favors farmers and agriculture.

 

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Indiana Farm Bureau's Young Farmers and Ag Professionals program is dedicated to finding those who have a passion for agriculture and a hunger to learn more. We cultivate members to become the next generation of agricultural leaders through leadership development, awards and competitions and networking.

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